Welcome to the EcoPro FAQ Section. Do you need help with a specific EcoPro Product or Solution? Please review this section for frequently asked questions about Printer Configuration, Optional Accessories, Drivers, Connectivity, etc. In many cases, you will be able to solve your issue using the steps provided instead of seeking Service or phoning the Help Desk. Please review the categories listed below. You can use the search box to search for a specific question or review the listed questions.
If you do not find what you are looking for or need additional assistance, our Support Group is here to assist you. Please send us an email with as much information as possible about the nature of the difficulty you are experiencing or general question and we will respond promptly. You may also contact EcoPro Technical Support via phone at 1-888-648-2847 Monday - Friday 9 am - 6 pm EST.